Shipping policy
Thank you for your order! Here's everything you need to know about how we ship.
Production Time All products are made to order. Please allow 2–7 business days for your item to be produced before it ships.
Shipping Times Once your order has shipped, estimated delivery times are:
- United States: 3–7 business days
- Canada: 5–10 business days
- International: 10–20 business days
Please note these are estimates and may vary due to carrier delays, customs processing, or high-demand periods.
Shipping Costs Shipping costs are calculated at checkout based on your location and the items in your order.
Tracking Once your order ships, you'll receive a tracking number via email so you can follow your package's journey.
Customs & Import Duties For international orders, customs fees and import duties may apply and are the responsibility of the customer. We are not responsible for delays caused by customs.
Lost or Delayed Packages If your order hasn't arrived within the estimated timeframe, please contact us at k.rae.creationsgj@gmail.com and we'll look into it right away.